Management

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Enhancing the Motivational Climate of Your Workplace (13 Jun 2006)
It has been well documented that employees' productivity and job quality increase when they are made to feel welcome at work. The source that caused them to produce at such high standards came from their employer's attempts at enhancing the motivational climate. As a result, the employees came to work, not because they had to, but because they wanted to. Listening to your employees; they will tell you what you can do to enhance their motivational climate.

Examining the Relationship Between Employee Satisfaction and Customer Satisfaction (13 Jun 2006)
This article investigates the correlation between happy employees and happy customers. Exploring the link between employee satisfaction and customer satisfaction can help your organization fully understand the front line role your employees play in servicing your customers and effecting profitability.

Executive ESP: A Pathway to Success! (13 Jun 2006)
We all have psychic abilities that we use daily, although most of us don't even realize that. The full study of this issue would take many books, and years of experience to grasp all the factors. Since we can't do that here, we can still focus on applying these skills to making informed business decisions. Those of us making constant business choices, effecting staff, ethics , health, and the botton line ,need all the data we can get our hands on. So these tidbits are designed to help you use your natural abitities, and to improve your business situation!

Executive Humor at Meetings (13 Jun 2006)
The bottom line for the executive comic? Don't get beaten by your own schtick!

Executive Performance -- Whos to Blame for Incompetent Managers? (13 Jun 2006)
Who's to blame for inept managers? The answer, of course, is the superiors who hire or promote them -- but not for the reasons you might think.

Executives and Emotional Self Awareness (13 Jun 2006)
Emotional blinds spots can be an executive's worst enemy, even worse than the competition. Most executives are not trained in emotional awareness. This is relflected in the spate of ethico-legal news reports in recent years. We present a new and powerful approach to improving emotional awareness in business executives and other professionals.

Experiences of Management Coaching (Part 2) (13 Jun 2006)
In our experience, we have found that there are several reasons managers fail to get employees to see and acknowledge that they have a problem.

Exploding Six Sigma Myths (13 Jun 2006)
The weakness of many of the fads is the superficial appearance that something profound is happening, but the substance is not there. The reality is that there are no quick fixes to significant process improvement. Its Six Sigma who understands that...

Factoring Financing: How to Grow Your Business Without Debt or Loans (13 Jun 2006)
Article describes how small business to business companies can leverage their slow paying receivables to finance business growth. It describes financing options for businesses that cannot qualify for a loan or line of credit.

Faith is the LIFE-blood of Your ACTIONS before the Benefit - (13 Jun 2006)
Drive down the street to your favorite fast-food "eatery" and it's an act of faith. You'll encounter road-rage or a huge case of indigestion. One or the other is a given. Do it anyway!

Few Things Are More Destructive Than An Insecure Boss (13 Jun 2006)
An insecure boss creates an insecure organization. People spend more time looking over their shoulders than looking ahead to achieve success. Seven traits mark the insecure boss. Seven actions can mitigate such a negative situation...

Finding Common Ground Through Consensus Decision-Making (13 Jun 2006)
It's clear to me that a workplace is a better place when employees truly work in teams, but the most familiar team models we have are those that are created to win wars and games. We have a commander or a coach who gives orders, and the soldiers or the players use those instructions to defeat the opponent. Mediator Bill Ury says, "People are realizing that adversarial, win-lose attitudes in an increasingly interdependent world, where I depend on you and you depend on me, just don't work anymore. Using those tactics is like asking, 'Who's winning this marriage?'" Who's winning this company? Wrong question.

Finding Proactive Solutions: A Key to Demonstrating Your Management Fitness (13 Jun 2006)
Those of us in positions of responsibility can demonstrate our management fitness by looking for and adding a proactive step whenever we encounter potential problems. Adding that proactive step demonstrates our ability to take responsibility for the outcome of situations. Nothing speaks "management" more than this. Read the article to discover how finding creative solutions to unusual and routine situations helps develop your management skills.

Finding the Right Way to Motivate Your Employees (13 Jun 2006)
Zig Ziglar says that there are three main ways to motivate people in general and employees specifically. They are fear, incentives and growth. Let's take a look at each one.

Firing Someone Without Resentment (13 Jun 2006)
Firing someone is always going to be thankless task, rife with stress and a fraying of nerves. Here are some ways in which resentment and conflict can be minimised throughout this difficult process

First Things First -- Process BEFORE Technology (13 Jun 2006)
Technology costs continue to decline, and deployment of technology is no doubt getting easier. But that's a double edge sword. Today, more and more companies are implementing technology for technology's sake. Big mistake. Deploying technology on top of a broken process will cost you plently in terms of customer loyalty, employee satisfaction, and implementation rework. Get the process right first- it'll save you a bundle.

Five Defining Characteristics of Great CEOs (13 Jun 2006)
1. Personal insight. Great CEOs are great leaders. They know themselves and what they stand for. They have been called on all their lives as problem solvers because others know them to be fair and im...

Five Essential Hiring Practices (13 Jun 2006)
Recruiting and hiring are often done in haste, leaving the company to repent in the long run. Today, there's a reason to be concerned about negligent hiring. Negligent hiring means you and your compa...

Five Habits of Highly Effective Conflict Resolvers (13 Jun 2006)
Have you ever been in a dispute and wondered, "What do I do now?" This article shares proven tips and strategies that reduce anxiety and help assure successful solutions to conflict. Business owners, managers, employees or anyone else who values good results and productive relationships will benefit from this article by Dina Beach Lynch, Esq. former Ombudsman for Fleet Bank.

Five Overlooked Ways To Hire Winners (13 Jun 2006)
When hiring employees, what you see is not always what you get! Applicants excel at "faking-out" interviewers and exaggerating how wonderful they are. But most interviewers fail to spot costly such deceptions. Dreadful result: Companies hire many employees they never should have hired. Fortunately, methods exist to give companies the edge when it comes to their needs to hire high-achievers.

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