Procrastination and JDI! (13 Jun 2006) Getting better information makes for the more correct decisions. Yet the fear of 'getting it wrong' sometimes means that we use collating information and all sorts of other seemingly completely valid tactics as a good excuse for being slow to decide.
Productive Meetings: How to Make Your Meetings More Productive (13 Jun 2006) There's one simple secret to productive meetings: set an agenda and stick to it. The agenda drives the content and outcomes of the meeting and, where appropriate, should reflect the needs of all attendees so everyone has a buy-in and an interest in the outcomes.
Profits and Business Success - 5 Profit Traps to Watch Out For (13 Jun 2006) Every business has it's costs, but not every business owner takes the time to distinguish between what is an essential expense, and what is a 'nice to have' expense. And on top of needless expenses, businesses can also lose potential profits through poor management processes and techniques.
Profound Knowledge (13 Jun 2006) Profound Knowledge We all are on a quest for knowledge. Whether its information that will make our lives easier or just small packets of data that in a trivial way allows us to sort out "why things ...
Project Heroes (13 Jun 2006) Project heroes. We've all heard of them. Some of us have even seen them. A project is in jeopardy. This guy (or gal) comes out of nowhere, analyzes the situation, tells you exactly what the problem is, and then goes on to fix it before you can even update your project plan! Sounds perfect doesn't it? Well, maybe not!
Project Management - Are You Done Yet (13 Jun 2006) What happens when a Project Manager asks one of his team members "Are you done yet"? If you're a seasoned project manager, then the following scenario will sound very familiar. If you're new at this game, take my word for it: This will happen to you!
Project Management - I Want It ALL (13 Jun 2006) The knee-jerk response to prioritizing requirements is to mark everything as a must-have. "I need everything before the product becomes generally available. I want it ALL!" Give me a break.
Project Management - Its Just A Button (13 Jun 2006) Do you honestly think that simple change requests such as adding a button will take 5 minutes? Think again!
Project Management - Preventing Project Slips (13 Jun 2006) Can Project Managers prevent projects from slipping? Absolutely! And it's actually quite simple if you follow these 4 steps.
Project Management - The Traveling Product Manager (13 Jun 2006) Various studies - and common sense - indicate that involving customers increases the likelihood that your product will meet customer requirements. But how much customer feedback really makes its way into your product?
Project Management 101 (13 Jun 2006) Project management is an important business concept. This article explains the basics of project management and how it can help businesses reach goals more efficiently.
Project Management, A Forgotten Perspective (13 Jun 2006) Project Managers naturally focus on project team members, delegation, project management software and monitoring the overall progress. So what was forgetten? Read on...
Project Managment: Land the Plane Stop Doing and Start Succeeding (13 Jun 2006) We all spend time on planning vacations. If it's not you then it's probably your significant other or travel agent. Think of the time we spend choosing the destination, getting the best airlines fares, the right clothes and the best sightseeing adventures for a great trip.
Protect Your Organizations Proprietary Information (13 Jun 2006) The other day one of our overseas clients called in a state of near panic, to ask a question. At issue was whether they had unwittingly violated U.S. law by transferring technical information to a joint venture partner in a European country. After hearing a two minute description, I was able to answer a resounding "Yes"! Such are the dangers of operating in a global environment. The worst part is that my client had been lead into their misdeed by following the well intentioned advice of a Fortune 100 U.S. corporation. One that certainly should have known better, but obviously does not. The potential penalties for such errors are daunting and ignorance of the law is not a defense. For a mere administrative ("civil") infraction, the penalty is up to $100,000 per occurrence. For intentional misdeeds, which are accorded criminal penalties, well, let's not even go there.
Proven Secrets to Keeping Your People and Increasing Your Profits (13 Jun 2006) Why are people changing jobs so quickly these days? Here are a few reasons why: They have a boring job therefore they feel they are not achieving anything. They have no leader to follow. They f...
Punctuality in Business: What it Says About You (13 Jun 2006) What does being punctual say about you? It shows that you care, are professional, and that your habit is your brand among many other positive qualities of a business owner. Being punctual can show that your customer is important to you.
Qualities of a Great Manager (13 Jun 2006) In the call center environment we are often only as successful as the people we hire. While our front line employees are critical to our business, choosing the right managers powerfully impact your success. So what makes a good manager? Ask 100 people and you might get 100 different answers. While the behaviors that make a great manager may be open to interpretation, there are some competencies and corresponding questions, which stand the test of time.
