What Every Manager Should Know About How to Reduce the High Cost of Employee Absenteeism (13 Jun 2006) Employers pay a high price for absenteeism, often more than they may realize, in terms of both financial and production losses and employee morale. Managers may view the tasks of finding a substitute employee as a short-term inconvenience; however, absenteeism frequently has more serious long-term effects. Employers can, nevertheless, ensure that employees report in regularly and remain on the job.
What is Customer Relationship Management (CRM)? (13 Jun 2006) Customer Relationship Management (CRM) is a phenomenon that is becoming a major discipline within business. But what does it mean, how do you define the concept and what it change?
What is Data Visualization? (13 Jun 2006) Warehouses are tracking inventory. Businesses are tracking sales. People are creating visual displays of information that meets their needs. The traveler, the student, the average worker, the marketing executive, the warehouse manager, the CEO are now able to interact with the information they are looking for with data visualization tools.
What is Knowledge Management Anyway? (13 Jun 2006) When you think of all the things companies have, you do not always consider the knowledge they have. For instance, a company is only as good as its employees, its resources, and its knowledge. But, where and what is that knowledge? How is that knowledge managed within the company?
What is Lean Six Sigma (13 Jun 2006) Improving the speed of a process and the elimination of waste primarily by eliminating non-value added steps is focused under Lean manufacturing. But under Six Sigma one gets a disciplined, data-driven approach and methodology for eliminating defects in any process.
What is Six Sigma? (13 Jun 2006) Six Sigma is a highly disciplined process focused on satisfying customers by delivering nearly perfect products and services. In today's competitive market, consistently maintaining satisfied customers is essential to growth and success. Major corporations such as GE, Motorola, Honeywell and Ford, have demonstrated significant savings and increased profits by implementing Six Sigma processes in their business.
What is the Most Difficult Part of an Improvement Program? (13 Jun 2006) Most of us realize that there is probably a better way to perform certain functions or tasks, but improvement programs seem to take second seat to getting the product out the door. But wait a minute...
What Makes a Crisis a Crisis? (13 Jun 2006) A single action may be all it takes to bring a business to its heels. But great leaders know that LACK of action - failure to do the right thing at the right time - is often far more catastrophic!
What Makes A Good Media Story? (13 Jun 2006) You can increase the effectiveness of all your communication by including at least one of the four characteristics of a good media story in your message.
What Personal Assistants Really Want (13 Jun 2006) What would happen if the personal assistants in your organisation were away for a week? How would it affect the running of your business or department? How would it affect you…personally? If you are ...
What to Do When Trust is Low (13 Jun 2006) Here are strategies that can rekindle critical relationships in the workplace
What to do When You receive a Bad Check (13 Jun 2006) As a small business operator, personal checks may be one method to receive payment for your goods or services. As a way to receive payment, a personal check is actually better than credit cards becau...
What Your Employees Want You to Know (But You Might Be Afraid to Ask) (13 Jun 2006) This is a challenge for every company owner and manager. You have tremendous plans for growth and expect a lot of your employees. But do you know if the company is meeting your best employees' expect...
Whatever it Takes! (13 Jun 2006) When I first started my life as an entrepreneur I thought I was pretty focused on what I wanted. Instead I got the exact opposite. Working long hours for little or no pay, dealing with creditors, angry customers, unresponsive vendors, indifferent intermediaries, idiotic bankers, erratic sales, loaning money to the company, etc. Quite frustrating until I discovered that all of that had been a training ground of sorts that taught me the alchemy of turning problems into opportunities.
When Are You Coming Home? Five Practical Tips to Realizing Work / Life Balance (13 Jun 2006) If you've been in the business world since the mid 1990s you've likely heard your management espouse the desire for employees to achieve greater work/life balance. Despite all this, Americans are of the most overworked and flat-out busy people on earth, recently surpassing the Japanese and long surpassing the Europeans. Work/life balance starts with you. Get these five crucial tips to help you get on the road to achieving work/life balance in your life.
When Being A Facilitator DOESNT Help (13 Jun 2006) Roger Schwarz shares his thoughts on the pitfalls and benefits of switching roles when working with others. He offers his views on how to switch roles in a way that increases your credibility and gets better results for your clients and colleagues. His clients get results they didn't imagine possible when they implement this approach.
When Change Is In the Wind...Heads Up! (13 Jun 2006) In these days of takeovers and mergers, of downsizings and lean management, chances are that you are going to be caught in a job upheaval at least once in your career. Probably more than once! Here's a survivor's guide to new bosses, reorganizations, company takeovers and other office storms!
When Code Freeze Turns To Code Slush (13 Jun 2006) Time To Market (TTM) is a vital concept that every executive understands. Releasing a product to market before your competition gives you a significant first-mover advantage. As such, project managers are extremely pressured to shorten their project schedules. But does accelerating code freeze optimize TTM?
