Management

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Why Employee Satisfaction Surveys And Employee Exit Surveys Make Good Sense (13 Jun 2006)
Improve your business by communicating better with your employees and finding out what really makes them tick.

Book Summary: Mind Your Own Business (13 Jun 2006)
This article is based on the following book:

Balance Your Managerial Life (13 Jun 2006)
We have only one life, but we live in three overlapping worlds—our business world, our family world, and our other social world. Imagine bringing your spouse and kids to a meeting with seven of your salespersonnel. Sitting off to your left, Miss Wright asks the question on the minds of all her fellow sales colleagues, "Why did you bring your family to our meeting today? Will they be playing any sort of role in our discussion?" You simply respond, "No, they're just here so I can tend to their needs."

Executive Humor at Meetings (13 Jun 2006)
The bottom line for the executive comic? Don't get beaten by your own schtick!

Online Business Peace of Mind (13 Jun 2006)
Is your online business disaster-proof? Online businesses face a unique set of challenges. Unlike our offline counterparts, we must worry about hackers, credit-card fraud, loss of data, virus attacks, websites going down and more. The good news? You can fix most of these problems in under ten minutes each!

Whatever it Takes! (13 Jun 2006)
When I first started my life as an entrepreneur I thought I was pretty focused on what I wanted. Instead I got the exact opposite. Working long hours for little or no pay, dealing with creditors, angry customers, unresponsive vendors, indifferent intermediaries, idiotic bankers, erratic sales, loaning money to the company, etc. Quite frustrating until I discovered that all of that had been a training ground of sorts that taught me the alchemy of turning problems into opportunities.

Five Habits of Highly Effective Conflict Resolvers (13 Jun 2006)
Have you ever been in a dispute and wondered, "What do I do now?" This article shares proven tips and strategies that reduce anxiety and help assure successful solutions to conflict. Business owners, managers, employees or anyone else who values good results and productive relationships will benefit from this article by Dina Beach Lynch, Esq. former Ombudsman for Fleet Bank.

Managing Client Relationships (13 Jun 2006)
Even the best run organizations occasionally run into difficult situations with clients, consultants, and vendors. Learn how to manage client relationships.

How To Jump Start Your Profits and Keep Your Profits Rolling (13 Jun 2006)
There are so many ways to jump start your prifits and keep your profit rolling. These top 20 ways are the essential if you want to run a successful business.

What You Should Know if People Dont Buy From You and People Dont Visit Your Web Site (13 Jun 2006)
It is essential to understand what work and what do not work when you run business, especially through Internet.

Structure Your Payment Offers to Sell More Products (13 Jun 2006)
The way you structure your payment offers can increase your sales. I'm not talking about the way people pay like credit cards, digital payments, checks, and cash options. What I'm taking about is can your customers try before they buy, pay later, make payments, do they get a rebate, etc. Below are six payment offers that will sell like your products or services like crazy.

Organizing The Information (13 Jun 2006)
This article discusses how to better organize the information that crosses your desk, and your office.

50 Great Ways to Motivate and Not Break the Bank (13 Jun 2006)
Sometimes a jelly doughnut or a handshake is more effective than a bonus as a motivator. The secret is to know what will work best to power-up your people. Remember what is one person's carrot is another's "yucky" yellow vegetable.

Performance Appraisals: Nightmares or Sweet Dreams (13 Jun 2006)
Performance appraisals should not be a management nightmare but a tool to develop a person for added responsibility; to set and agree on specific performance goals for the future; and to identify learning needs for improvement.

10 Ways New Managers Become Great Leaders (13 Jun 2006)
Congratulations, you've been promoted. Now what? New leaders often do not realize the extent of the change and the skills required to be a success. Learn to be a super not blooper leader.

Training Adults, Not Teaching Children (13 Jun 2006)
Training adults is a tricky task. In order for adult participants to get the most out of a training session, the atmosphere must be supportive and allow for freedom of expression. Trainers must realize they are not teaching children but training adults.

Appraisal Interviews: What To Say & How To Say It (13 Jun 2006)
Discuss, listen, and learn. In an appraisal interview, attitude and wording are essential. Here is what you should and shouldn't say; what insight you should give and expect; and how to improve job performance quality.

Tales from the Corporate Frontlines: Ideas for Everyday Training (13 Jun 2006)
Ideas for Everyday Training

Tales from the Corporate Frontlines: Workplace Ethics: Reaching the Highest Standard (13 Jun 2006)
Ethical behavior and sound values are an integral part of managing any organization. This article provides insight into one organization's efforts to establish and maintain the highest possible standard of ethics in the workplace.

Joint Accountability: Another Key for Your Effectiveness (13 Jun 2006)
In this article, Roger Schwarz shares two stories that illustrate the benefits and definition of Joint Accountability - one of the core principles of his approach to effective interaction. He also describes the frustrating, costly, and all-too-common consequences of a lack of Joint Accountability.

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